We recognize the hardship and disruption caused by the recent fire, and we remain committed to supporting you through the recovery process.
As we continue to assist, we ask that you complete the Personal Property Loss form using the link provided below. This form is an important step in documenting your belongings and initiating the insurance review process.
We have also provided a handout from the adjuster designed to help you recall items that may be easy to overlook. We encourage you to use this resource as you complete your list to ensure it is as thorough and accurate as possible.
Important Reminder: The determination of reimbursement for your personal belongings is made solely by the insurance carrier—not the Owner or MetroPlains Management.
Insurance decisions may be influenced by factors such as:
• The proximity of your apartment to the fire and structural collapse
• Whether you carried renters insurance at the time of the loss
Please be aware that the insurance review process may take several weeks as claims are evaluated.
We appreciate your patience and the resilience you have shown during this difficult time, and we remain available to provide assistance as needed.